Privacy Policy

iBox Moving LLC respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect:
We may collect your name, phone number, email address, address details, moving information, and any data you provide through our website forms, chats, or phone conversations.

How We Use Your Information:
We use the information to provide and improve our moving and storage services, communicate with you regarding your inquiries or scheduled services, and—only with your explicit consent—for marketing or SMS purposes.

SMS Consent:
By opting in through a form or phone, you agree to receive SMS updates regarding your move (such as appointment reminders, confirmations, and service updates). You may opt out at any time by replying STOP. SMS consent is used solely for communicating about your move and is not shared with third parties or affiliates for marketing purposes.

Sharing with Third Parties:
We do not sell or share your personal data with third parties, except as necessary to operate our business (e.g., CRM systems, booking platforms), and only under strict confidentiality agreements.

Data Security:
We implement standard technical and administrative security measures to safeguard your personal information against unauthorized access or misuse.

Cookies:
We use cookies to enhance user experience and analyze website traffic. You may adjust your browser settings to disable cookies at any time.

Your Rights:
You may request to access, correct, or delete your personal information by contacting us at office@iboxmoving.com.

California Residents – CCPA Notice

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request what personal data we collect, use, and disclose.
  • Right to Delete: Ask for your personal data to be deleted (with some exceptions).
  • Right to Opt-Out: We do not sell personal data, but you may confirm this by contacting us.
  • Right to Non-Discrimination: We do not charge different prices or deny services if you exercise your rights.

To exercise your rights, contact us at office@iboxmoving.com.