What About Moving Insurance? – FAQ by iBox Moving
What About Insurance? Is My Move Covered?
Yes — iBox Moving is a fully licensed and insured moving company. We provide basic coverage for all moves and also offer options for additional protection if needed.
What Insurance Is Included by Default?
All moves include standard valuation coverage as required by law. This is known as “Released Value Protection” and provides basic reimbursement based on weight — typically $0.60 per pound per item.
Can I Purchase Full Coverage?
Yes. If you want full replacement value coverage (to be reimbursed based on actual value), we can refer you to third-party insurance providers that specialize in moving protection. Just let us know before your move.
Does My Homeowners or Renters Insurance Cover My Move?
In some cases, yes. Some policies cover personal property during a move — but you’ll need to check with your provider. We’re happy to provide documentation or answer any questions your insurer has.
Do You Ever Damage Items?
Our crews are trained to move carefully, and we handle items with professional equipment and padding. Accidents are rare — but if something happens, we’ll guide you through the claims process right away.
What If I Don’t Want to Take Any Risks?
We recommend purchasing additional insurance if you're moving high-value items like art, electronics, antiques, or instruments. It’s a small cost for peace of mind.
Still Have Questions About Insurance?
Contact our office and we’ll explain exactly what’s covered, what your options are, and how to protect your belongings with confidence.
More Questions?
Our Moving Services in Los Angeles
Moving Insurance in Los Angeles — Protect Your Belongings
Protect What Matters Most During Your Move
No matter how careful your movers are, accidents can happen. iBox Moving offers coverage options to give you peace of mind while your belongings are in transit.
Basic Coverage — Included with Every Move
Every iBox Moving job comes with basic valuation protection, as required by law. This covers items at $0.60 per pound per item — but may not reflect their actual value.
Need More Protection? Choose Full Value Coverage
If you want full reimbursement or repair in case of damage, we recommend purchasing Full Value Protection. This option covers the current market value of your items, not just weight.
What’s Covered
- Furniture and large items
- Appliances and electronics
- Fragile items (if packed by us)
- Loading/unloading incidents
What’s Not Covered
- Boxes packed by customer
- High-value items not declared in advance
- Natural disasters or unforeseen events
Tips for Coverage
Make an inventory before your move. Take photos of valuable items. And if you're moving expensive or fragile goods, talk to us in advance to ensure proper packing and documentation.
Why Trust iBox Moving?
We’re fully licensed and insured, with an excellent safety record. But for total peace of mind, our team will guide you through the best insurance option for your situation.
Ask About Insurance When You Book
Have questions about what’s covered or how to upgrade your coverage? Just give us a call or mention it when booking. We’ll explain everything clearly — no hidden fees or surprises.
More Services from iBox Moving
Moving Tips & Guides
What Not to Pack When Moving – Items You Should Never Load on the Truck
Some Things Are Better Left Out of the Truck
While most household items are safe to move, there are a few that should never go into the moving truck — for legal, safety, or practical reasons. Here’s what iBox Moving recommends keeping out of your moving boxes.
1. Flammable and Hazardous Materials
Gasoline, propane, paint thinners, matches, fire extinguishers, cleaning solvents, and similar items are not allowed. These materials pose a serious fire and safety risk during transport.
2. Perishable Food
Food that can spoil — dairy, meats, frozen or refrigerated items — should be consumed or donated before the move. These items can leak, attract pests, or spoil in transit.
3. Plants
Some states restrict plant transport across borders. In local moves, plants may still suffer from heat or jostling in the truck. It’s best to move them in your own vehicle with care.
4. Valuables and Personal Documents
Keep jewelry, passports, cash, legal documents, and essential medications with you — not in the truck. These items are irreplaceable and safer in your control.
5. Weapons and Ammunition
Firearms and ammo should be transported according to legal regulations, not by your moving company. Discuss options with a licensed dealer if needed.
6. Pets and Live Animals
No animals should ever be placed in a moving truck. Move your pets in a secure, temperature-controlled vehicle with plenty of breaks and comfort.
Questions About What’s Allowed?
iBox Moving is happy to guide you on what can and can’t go in the truck. Reach out before packing — we’ll help you avoid delays and keep your move safe and legal.
