Special Item Moving
Heavy & Bulky Items
Professional & Reliable

Heavy and Bulky Item Moving Services

Large, heavy, and unusually shaped items require more planning than standard furniture. Weight is only one part of the job. The size of the item, available doorways, staircases, tight turns, elevator dimensions, walking distance, parking conditions, and the equipment required for safe handling can all affect whether an item can be moved.

iBox Moving may provide moving assistance for approved heavy and bulky household or office items throughout the San Fernando Valley and nearby Los Angeles communities. Every specialty item must be reviewed before booking so we can determine whether it fits within our crew, truck, ramp, and safety limits.

Our goal is to identify potential problems before moving day. Clear information allows us to recommend the correct crew size, estimate the required time, disclose any applicable fees, and confirm whether the item can be handled safely.

Household and Office Items We May Move

Depending on the weight, dimensions, condition, and access at both locations, we may accept many common bulky household and commercial items.

Examples may include:

• Large sofas and sectional couches
• Oversized dressers, wardrobes, and cabinets
• Heavy dining tables and conference tables
• Refrigerators, washers, dryers, and other household appliances
• Large desks and office workstations
• Entertainment centers and media consoles
• Adjustable beds and heavy bed frames
• Exercise equipment that can be moved safely by our crew
• Large shelving units and bookcases
• Outdoor furniture and barbecue equipment when properly prepared
• Approved safes and similar heavy household items within our equipment limits

This list does not guarantee acceptance. Two items of the same type may require completely different handling depending on their actual weight, construction, dimensions, condition, and the route through the property.

Every Heavy Item Must Be Approved Before Booking

Heavy or bulky items cannot be added to a move without advance review. Before confirming the job, send clear photos and accurate information about the item and both properties.

Please provide:

• Clear photos from multiple sides
• Approximate weight
• Height, width, depth, and length
• Photos of the pickup and delivery entrances
• The number and type of stairs at each location
• Hallway, doorway, elevator, and gate dimensions
• Information about tight corners or narrow turns
• Estimated walking distance from the building to the truck
• Parking restrictions or difficult truck access
• Whether the item can be disassembled
• Any existing damage, weakness, or missing parts

A heavy or specialty item is accepted only after it is specifically confirmed in the written estimate. A verbal description, general inventory list, or photo without dimensions may not be enough to determine whether the item can be moved safely.

If the actual item, weight, dimensions, or access conditions are substantially different from the information provided, the crew may decline the item on moving day.

Heavy-Item Fee for Items Over 300 Pounds

An approved item weighing more than 300 pounds is subject to a $150 heavy-item fee. This fee applies in addition to the regular hourly moving rate and the three-hour minimum.

The heavy-item fee covers the additional preparation, physical effort, handling risk, and planning involved in moving an unusually heavy item. It does not include specialty equipment, structural modifications, hoisting, rigging, crane service, forklift service, or other work outside our normal moving operations.

Additional labor time may be required when an item must be disassembled, moved through stairs, carried over a long distance, navigated through narrow access, or carefully positioned at the destination.

Why Access Matters as Much as Weight

A heavy item may be manageable in an open ground-floor property but unsafe in a building with narrow stairs, sharp turns, limited elevator capacity, or a long uphill carry. For this reason, we review the complete path from the item’s current location to the truck and from the truck to its final placement.

Important access conditions include:

• Exterior and interior staircases
• Narrow hallways and doorways
• Low ceilings and overhead fixtures
• Tight turns on stair landings
• Small elevators or elevator weight limits
• Uneven walkways, gravel, grass, or steep slopes
• Long carries between the property and the truck
• Limited parking or restricted loading areas
• Balconies, raised patios, and split-level entrances

The customer is responsible for confirming building rules, elevator availability, loading-zone access, parking permits, and any certificate of insurance requirements before the scheduled arrival.

Measure the Complete Moving Route

Before requesting approval, measure the item and the narrowest parts of the route at both locations. Do not rely only on the size of the front door. An item may fit through the entrance but fail to clear an interior hallway, staircase landing, elevator opening, or turn near the destination room.

Measure:

• The height and width of all necessary doors
• Hallway width
• Staircase width and ceiling clearance
• Stair landings and turning areas
• Elevator door opening and interior dimensions
• Gates, patios, and exterior walkways
• The final room and intended placement area

Remove doors, shelves, drawers, detachable legs, and other components in advance when required and when the item is designed for safe disassembly. If our crew is expected to perform standard disassembly, disclose this before booking so the necessary time can be considered.

Appliance Moving Requirements

Large household appliances must be properly prepared before the crew arrives. Movers do not disconnect gas lines, water lines, hardwired electrical connections, or plumbing connections.

Before moving day:

• Disconnect the appliance from utilities
• Drain all water from washers, refrigerators, and connected equipment
• Empty refrigerators and freezers
• Defrost the freezer when necessary
• Remove loose shelves, trays, and accessories
• Secure doors and cords
• Confirm that the appliance fits through the complete route

A qualified technician or plumber should perform any required utility disconnection or reconnection. The appliance must be empty, safe to handle, and ready for transportation when the crew arrives.

Disassembly of Large Furniture

Some large furniture can be moved more safely after standard disassembly. Removable legs, shelves, table tops, bed components, and modular sectional pieces may reduce the item’s size and make access easier.

Our crew may provide basic disassembly and reassembly for furniture designed for routine moving. However, we may decline complicated, custom-built, antique, damaged, glued, permanently installed, or structurally unstable furniture.

Disassembly does not guarantee that an item can be moved. The individual components must still remain within our handling, access, weight, and equipment limits.

Condition of the Item

Heavy furniture and appliances may have existing damage, loose components, weakened frames, cracked surfaces, rust, unstable legs, or previous repairs. These conditions can create additional risk during lifting and transportation.

Tell us about any existing damage before the appointment and include close-up photos. Our crew may decline an item that appears unsafe to lift, cannot support its own weight, or may break during normal handling.

Particleboard furniture, damaged pressboard, oversized glass components, and previously repaired furniture can be especially vulnerable. In some cases, disassembly may not be recommended because the item may not tolerate being taken apart and reassembled.

Items Outside Our Service Scope

iBox Moving uses a ramp-equipped moving truck and standard professional moving equipment. We do not provide crane service, forklift service, structural rigging, exterior hoisting, or liftgate service.

Items outside our scope include:

• Pianos
• Extremely heavy safes, including a 1,400-pound safe
• Items requiring a crane or forklift
• Items requiring professional rigging or hoisting
• Items that must be moved through a window, balcony, or roof opening
• Items requiring a liftgate
• Industrial machinery beyond our equipment limits
• Hazardous materials
• Leaking, contaminated, or unsafe equipment
• Items permanently attached to the building
• Items that cannot be safely handled by a moving crew and ramp-equipped truck

We may also decline any item when the crew determines that moving it could create an unreasonable risk of personal injury, property damage, equipment damage, or damage to the item itself.

When a Specialty Mover Is the Better Choice

Some items require specialized training, equipment, insurance, or transportation methods. A specialty contractor may be necessary for extremely heavy safes, pianos, large commercial machinery, permanently installed equipment, oversized artwork, high-value antiques, or items requiring hoisting and rigging.

Hiring the correct specialist is safer than attempting to move an item with equipment that was not designed for the job. We prefer to decline an unsafe item before moving day rather than risk injury, damage, delays, or unexpected costs at the property.

How the Approval Process Works

1. Send item details: provide photos, dimensions, weight, condition, and disassembly information.
2. Send access details: include photos and measurements of doors, hallways, stairs, elevators, turns, and parking conditions.
3. We review the request: our team determines whether the item fits within our crew and equipment limits.
4. We confirm the crew and fees: any heavy-item fee or additional requirements are disclosed before booking.
5. The item is added to the estimate: acceptance is valid only when the item appears in the written estimate.
6. The crew verifies conditions: final service remains subject to the actual item and property access matching the information provided.

Frequently Asked Questions About Heavy Items

Can you move an item that weighs more than 300 pounds?
Possibly. The item must be reviewed and approved before booking. An accepted item weighing more than 300 pounds has a $150 heavy-item fee in addition to the regular hourly rate and three-hour minimum.

Do you move safes?
We may review certain safes that fall within our weight, size, access, and equipment limits. Extremely heavy safes, including a 1,400-pound safe, are outside our service scope.

Do you move pianos?
No. Piano moving requires specialized equipment and experience, so a professional piano mover should be hired.

Can you move an item down stairs?
Possibly, but approval depends on the item’s weight, dimensions, staircase width, ceiling clearance, turns, landings, and overall safety. Photos and measurements are required.

Do you provide a liftgate?
No. Our truck uses a loading ramp and does not have a liftgate.

Can the crew decide on moving day?
Heavy and bulky items should be approved before booking. The crew may refuse an undisclosed or unapproved item, especially when the weight, dimensions, access, or required equipment create a safety concern.

Can you disconnect an appliance?
No. Gas, water, plumbing, and hardwired electrical connections must be disconnected by the customer or a qualified professional before arrival.

What happens if the item does not fit?
The customer is responsible for providing accurate measurements and confirming the route. We cannot guarantee placement when the item cannot pass through the available access.

Request a Heavy-Item Review

Contact iBox Moving before booking if your move includes a large, heavy, or unusually shaped item. Send clear photos, approximate weight, full dimensions, access information, and details about stairs, elevators, long carries, and parking at both locations.

Our team will review the request and let you know whether the item fits within our service limits. If accepted, the item and any applicable heavy-item fee will be included in the written estimate.

Call 888-881-4269 or request a quote online to begin the approval process.